FAQs

Can I use Collctiv in the US?

Collctiv is no longer available in the US.

We loved helping all our US customers to pool money with friends and family over the years since we launched in the US. We were repeatedly inspired by all of the community, friends & family gifts, events and activities that have happened!

I still had funds in my account/pools - what has happened to those?

On or after 20th December 2024, we closed all our US accounts and refunded any outstanding funds back to the most recent payees into a pool.

I'm confused and need help!

We're here to help! Simply drop us an email to support@collctiv.com and our lovely team will be happy to help.