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FAQs

How do I collect money from my friends or colleagues?

What can I do with the funds I've collected?

How long does it take to withdraw my funds?

How do I redeem your Love2Shop gift card?

How can I purchase a Love2shop physical gift card?

Where is Collctiv available?

I live in the UK. How much does Collctiv cost?

Can I use Collctiv for my charity?

Is Collctiv safe?

Why do you need my photo ID and UK mailing address?

How long does it take to receive an e-gift card purchased on Collctiv?

How can I get a refund if I change my mind?

Can multiple people withdraw funds from a pot?

How can I save and share the messages contributors have left with their payments?

How do you make money?

I can’t find what I’m looking for.

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